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five years ago Benchmarking came in which said prisons could run with a lot less staff, VEDS was born and thousands of highly experienced prison officers were paid off handsomely to leave early.
This gave HMP the prisons with a lot less staff that they wanted and since then? Well since then we have RECORD NUMBERS of brand new prison officers with 0 experience whatever. Far better than the hugely experienced prison officers who were paid handsomely to leave.
Join falkor, manc-apollo and npatchet2000, Twisties and Moredread for the BIG DISCUSSION on all this and more, 2000hrs Wednesday night

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OH Assist

Only use this area to start new topics if you are applying for a post for HMPS or similar.
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Bagpuss
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OH Assist

Post by Bagpuss » Sat Dec 02, 2017 10:31 am

OH emailed this morning to fill out OH questionnaire again! I've re-done and sent it but annoying as done over a month ago! Anyone else had this? :slnuts:
27/10/17 - Applied
31/10/17 - RAD
01/11/17 - Conditional Offer & OH Sent
01/11/17 - On The Vetting Train
02/11/17 - Received RAD Results
02/12/17 - OH requested again & sent again :slnuts:
15/01/18 - NSVS Received, completed & returned!

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NorfolkKarl
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Re: OH Assist

Post by NorfolkKarl » Sat Dec 02, 2017 10:36 am

Yeah I had to do mine a few times. :slda:
Applied 16/09/17
RAD passed 15/10/17
Conditional offer accepted 16/10/17

Vetting Train :slty:

Got "The Call" 27/11/17
Training starts 26/02/18

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Bagpuss
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Re: OH Assist

Post by Bagpuss » Sat Dec 02, 2017 10:40 am

No wonder they've got a backlog asking for forms in duplicate or triplicate 🤡
27/10/17 - Applied
31/10/17 - RAD
01/11/17 - Conditional Offer & OH Sent
01/11/17 - On The Vetting Train
02/11/17 - Received RAD Results
02/12/17 - OH requested again & sent again :slnuts:
15/01/18 - NSVS Received, completed & returned!

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NorfolkKarl
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Re: OH Assist

Post by NorfolkKarl » Sat Dec 02, 2017 11:15 am

Haha yeah it's not surprising :slbli:
Applied 16/09/17
RAD passed 15/10/17
Conditional offer accepted 16/10/17

Vetting Train :slty:

Got "The Call" 27/11/17
Training starts 26/02/18

RexMundi88
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Re: OH Assist

Post by RexMundi88 » Mon Dec 04, 2017 11:37 am

I've seen people mentioning that they had to have a follow-up telephone interview with OH assist.

How was this done? Do they contact you via email or phone?

I completed the questionnaire months ago but there was a balls-up with them having an incorrect email address for me. I did ask them to change it but now I'm wondering if they did. Did people receive a confirmation email after completing the questionnaire for example? Because I never did.

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NorfolkKarl
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Re: OH Assist

Post by NorfolkKarl » Mon Dec 04, 2017 12:29 pm

I didn't receive any confirmation, the phone calls are if you answered yes to any medical problems. Just so they can talk through it with you and make sure you're fit for work. :slbg:
Applied 16/09/17
RAD passed 15/10/17
Conditional offer accepted 16/10/17

Vetting Train :slty:

Got "The Call" 27/11/17
Training starts 26/02/18

B1A1N3

Re: OH Assist

Post by B1A1N3 » Mon Dec 04, 2017 2:21 pm

Hi all,

I've had issues after issues with OH Assist from them sending me emails with no password information to them saying they will send the questionnaire though the post which means they close your online account (never arrived).

How to solve if this happens

Ask the person you speak to to sent the questionnaire via email so you can fill it in then scan the questionnaire and send it to the person you spoke to and cc RNOMS@ohassist.com and tell them to email you when its been uploaded onto their system.

Been two weeks now after completing the questionnaire but still receiving emails and letter. OH Assist say ignore them due to they are having issues with their system (you think :slno: ).

Good luck to all you'll need it

Harty89
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Re: OH Assist

Post by Harty89 » Fri Dec 08, 2017 2:29 am

I had an email, text and missed call from them saying that i have an appointment via telephone even though i have already filled out the questionnaire!
Coincidentally it was on the same day my status changed to "Your application is currently going through pre-employment checks with either higher level checks and/or Health outstanding."
Am i jumping the gun that this could possibly be the final hurdle for the green light?

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Hjl
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Re: OH Assist

Post by Hjl » Fri Dec 08, 2017 11:56 am

OH told me last week they were working at an 8 week backlog. I've just called to see where my questionnaire was up to and it's been returned to vetting so they are clearly not working at that much of a back log!
Rad- 24.09.17
Conditional Offer - 13.10.17
Pre Employment Forms Submitted - 16.10.17
The Call - 15.12.17
Start as OSG - 05.02.18
POELT - 02.04.18 @ Wymott

Burtonboy
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Re: OH Assist

Post by Burtonboy » Fri Dec 08, 2017 6:22 pm

Harty89 wrote:
Fri Dec 08, 2017 2:29 am
I had an email, text and missed call from them saying that i have an appointment via telephone even though i have already filled out the questionnaire!
Coincidentally it was on the same day my status changed to "Your application is currently going through pre-employment checks with either higher level checks and/or Health outstanding."
Am i jumping the gun that this could possibly be the final hurdle for the green light?
I’ve got a phone call with them Monday, exactly as you have received, I haven’t even started vetting yet.

It’s just part of the process based on the answers you gave on the form, depending on the phone call, you may even need to go see one of their staff in person.

Harty89
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Re: OH Assist

Post by Harty89 » Fri Dec 08, 2017 9:47 pm

They could of rang me up 4 months ago :slnote:
Are you on merit list or what Burton boy? I have a conditional offer for a Leicestershire prison, just wishing the days weeks and months away right now to be honest!

Burtonboy
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Re: OH Assist

Post by Burtonboy » Fri Dec 08, 2017 10:34 pm

Yes I’m merit listed, it’s been two months since I filled in my oh assist form.

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Boopster40
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Re: OH Assist

Post by Boopster40 » Tue Jan 16, 2018 3:48 pm

So frustrated right now. I had my oh assessment over the phone on 27th December and was given the all clear.
Today, I contacted the vetting contact at my chosen prison and she offered to chase up my application. She was told by shared services that they are waiting for me to 're register with oh assist. I was sent an email on 6th December asking me to complete an oh assist form (despite already doing this in August) I filled out another one and returned it.
When I had my telephone assessment on 27th she mentioned that I had ticked yes on 2 questions, which is why I needed the assessment.
I don't understand what is going on, has anyone else had problems of this nature ? I am having to chase s.s myself (running up a 150 quid phone bill !) However, if the prison contact hadn't contacted s.s I wouldn't have known there was an issue. Does anyone have any advice or contact details for anyone that can help please ?

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Joao_Moniz
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Re: OH Assist

Post by Joao_Moniz » Tue Jan 16, 2018 5:06 pm

RexMundi88 wrote:
Mon Dec 04, 2017 11:37 am
I've seen people mentioning that they had to have a follow-up telephone interview with OH assist.

How was this done? Do they contact you via email or phone?
I filled in the form and then they called me to book a telephone appointment. Basically it's the same as the form, but in speech lol, pointless really.
You should give them a call and see what's happening

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thunderchild
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Re: OH Assist

Post by thunderchild » Tue Jan 16, 2018 8:04 pm

I've seen around the threads that some people have had the same experience.

You could give them a call, but as far as I am aware, the only number is premium rate. Much like SS.

I spent £10 trying to speak with them when they first sent my forms out as I wasn't able to log in. I was only on the phone for a few minutes.

08444 990456

Good luck!
15/11/17 - RAD
16/11/17 - Passed RAD notification
17/11/17 - Merit listed
18/11/17 - Second establishment applied for
08/12/17 - Conditional offer
10/12/17 - VETTING
15/12/17 - OH clearance

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